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Frequently Asked Questions
Subscription Box Questions
We begin shipping subscription boxes at the END OF EACH MONTH. All boxes are shipped during the same week, in the order they were placed, starting from the earliest to the most recent. Our goal is to have your box delivered during the first week of the following month. Once your box is shipped, you'll receive tracking details via email.
For example: You order a subscription box on the 18th of October. You will receive the November Box. We start shipping subscription boxes at the end of October.
The cut-off date for subscription orders is the last day of the month. Any subscriptions placed after this date will be processed for the following month's shipment. Our aim is to have all subscriptions delivered during the first week of the new month.
- One-Off Membership: A single, one-time subscription box.
- Bi-Monthly Membership: Delivered every two months
- Monthly Membership: Delivered every month
- Quarterly Membership: delivered every three months, for a more spaced-out experience.
The difference is the delivery frequency not the lingerie set.
Gifted boxes are not recurring subscriptions. When you purchase a gifted membership, you select the duration and make a one-time payment. The recipient will receive a new lingerie set every month until the duration you've chosen is completed.
Please note that all gifted box orders are final, so please choose carefully. While we're happy to accommodate adjustments to sizes, shipping addresses, or pause your next box, we regret that we cannot cancel the order once it's been placed. Our team begins working and preparing your boxes promptly upon order placement, which is why cancellation becomes challenging.
Each subscription box includes a 4 piece lingerie set (bra, garter belt, underwear, thigh straps), a small extra gift (such as a scrunchie, beauty accessories, etc), self care reflection cards and affirmations.
Each month, you'll receive a complete surprise lingerie set along with self-care goodies and reflection cards. With each new month comes a unique theme and focus, and our gifts will correspond to the colour of the set or the theme itself.
The images showcased in the product description are lingerie sets from past subscription months. These sets are available for individual purchase as one-offs (while stocks last).
Yes, absolutely! If you need to skip a month or pause your subscription, please make sure to contact us at least one day before your billing date. We'll be more than happy to assist you with any changes to your subscription schedule.
Your billing date depends on the frequency you've chosen. It will be the same date every month or quarter, as per your subscription plan.
Yes, absolutely, you can cancel anytime!
Click here to make changes to your subscription
If you wish to cancel, kindly do so before your billing date. All orders once placed are final. If you choose to cancel your subscription after you've been billed, you'll receive the upcoming month's box as your last subscription box, and your membership will be cancelled.
Non-Subscription Purchases
Thank you for your interest in our products! Our collections are limited release. On rare occasions when we have the capacity we will restock popular items.
We ship from from Australia. We offer worldwide shipping.