Pre-Order Policy
As a small business, the overwhelming love and support from our community have been incredible, and we sincerely appreciate your enthusiasm for our products. Due to the fast sell-out of our items, we've transitioned our Pre-2023 collections to a pre-order model. This not only ensures that you secure your favourite pieces but also allows us to continue bringing our ever-growing community new designs.
How it works:
- All pre-orders will be manufactured on demand by our amazing production team, allowing us to maintain the quality and uniqueness you love.
- Please be patient and allow up to two weeks for delivery. This time frame ensures that each item is crafted with the utmost care and attention to detail.
Cancellation and Changes:
- Unfortunately, due to the made-to-order nature of pre-sales, cancellations or changes cannot be accommodated once the order is placed. We appreciate your understanding.
Shipping Details:
- Once your order is ready, we will promptly dispatch it to the provided shipping address. You'll receive a shipping confirmation with tracking information to keep you informed.
We thank you for your continued support and understanding as we navigate the challenges of a small business. Your patience and commitment mean the world to us. If you have any questions or concerns, feel free to reach out to our customer support team!
How it works:
- All pre-orders will be manufactured on demand by our amazing production team, allowing us to maintain the quality and uniqueness you love.
- Please be patient and allow up to two weeks for delivery. This time frame ensures that each item is crafted with the utmost care and attention to detail.
Cancellation and Changes:
- Unfortunately, due to the made-to-order nature of pre-sales, cancellations or changes cannot be accommodated once the order is placed. We appreciate your understanding.
Shipping Details:
- Once your order is ready, we will promptly dispatch it to the provided shipping address. You'll receive a shipping confirmation with tracking information to keep you informed.
We thank you for your continued support and understanding as we navigate the challenges of a small business. Your patience and commitment mean the world to us. If you have any questions or concerns, feel free to reach out to our customer support team!
- Nineteenth Avenue x