Cut-off Date
To ensure your monthly box arrive on time, kindly subscribe by the last day of the month. Subscriptions made after this date will receive their box in the following month. Our aim is to have all boxes delivered during the first week of the new month.
Delivery | Shipping
For Australian based Members we've got exciting news - free shipping is on us! Whether you choose a monthly or quarterly subscription, we'll ship your boxes during the last week of the month, ensuring they arrive just in time for the start of the following month.
If you're joining us from outside Australia, please keep in mind that international orders may require additional time for delivery. Your boxes will also be shipped out on the last week of the month.
Managing Your Subscription - We've Got You Covered!
While it saddens us to bid farewell, we understand that circumstances can change. If you wish to cancel your subscription, simply inform us via email at info@nineteenthavenue.com.au, and our dedicated team will be ready to assist you with the cancellation process. Your satisfaction is our priority, and we're here to ensure a smooth and seamless experience for you.
Get in Touch - We're Here for You!
For any questions or inquiries, we're just a message away. Don't hesitate to reach out to us; we love hearing from you! You can drop us an email at info@nineteenthavenue.com.au or send us a message on our Instagram page, nineteenth.avenue. Your feedback is valuable to us, and we're committed to providing the assistance you need.